Service Advisor

Pembrook Resourcing

📍 Banbury, Oxfordshire, United Kingdom

Full-time other-general

Job Description

SERVICE ADVISOR

Location: Banbury, Oxfordshire
Salary: £30,000 Basic | Up to £38,000 OTE + Company Benefits

OVERVIEW

An established automotive retailer is seeking a professional and customer-focused Service Advisor to join its busy Aftersales team in Banbury.

This is an excellent opportunity for an experienced Service Advisor or customer service professional with automotive experience to join a successful dealership environment where customer satisfaction and service excellence are at the heart of the business.

Acting as the link between customers and the workshop, the successful candidate will ensure a smooth and efficient service journey from booking through to vehicle collection.

KEY RESPONSIBILITIES

• Welcome customers and manage all service and repair enquiries.

• Accurately record vehicle concerns and create workshop job cards.

• Liaise with Technicians and the workshop team regarding vehicle progress and repair re...
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