Service Advisor

Long Honda of Albany is seeking a dedicated and customer-focused Service Advisor to join our team in Albany, GA.
The ideal candidate will serve as the primary liaison between our service department and customers, ensuring a smooth and positive experience throughout the vehicle maintenance and repair process.
This role requires excellent communication skills, strong attention to detail, and a passion for delivering exceptional service.

Responsibilities

• Greet customers promptly and professionally, addressing their service needs and concerns.


• Provide accurate and detailed repair estimates and explain recommended services.


• Schedule service appointments and coordinate with technicians to ensure timely completion of work.


• Communicate effectively with customers regarding vehicle status, additional repairs, and costs.


• Maintain detailed service records and ensure all documentation is accurate and...