SERVICE ADMINISTRATOR

We are currently looking to add a qualified Service Administrator to join our team.

The Service Administrator is responsible for reviewing and completing service contract claims. This includes preparing, recording, reconciling service contract claims and submitting them to the appropriate party.

This position interacts daily with Customers, Technicians, Service Associates, Parts Associates, Parts and Service Managers, Cashiers, Sales Associates, just to name a few.

Responsibilities

• Process all claims by next business day following RO close date


• Handel and resolve all claim corrections and charge-backs


• Ensure every service contract claim is paid in a timely manner 


• Establish and maintain relationships with the service contract representatives


• Review every service contract repair order written for proper completion, accuracy and ...