Job Description
We are looking for a talented **Service Administrator** to join our team specializing in **Engine** **Service** for our **Customer Service Support Team** in **Maersta, Sweden.**
**In this role, you will make an impact in the following ways:**
+ Serves as the primary point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.
+ Analyze customers needs, gathers pertinent information, and opens work orders; provides quotes, develops claims, prepares repair plans, schedules work, and provides status updated to customers on repair work
+ Creates complex work orders including, diagnostic plans, quotes and repair plans by determining the length of repair based on parts and labor availability.
+ Reviews plans with the Service Supervisor/Team Lead prior to customer contact.
+ Works with the Service Supervisor and/or Team Lead to schedule job assignments
+ Develops positive relationships wit...
**In this role, you will make an impact in the following ways:**
+ Serves as the primary point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.
+ Analyze customers needs, gathers pertinent information, and opens work orders; provides quotes, develops claims, prepares repair plans, schedules work, and provides status updated to customers on repair work
+ Creates complex work orders including, diagnostic plans, quotes and repair plans by determining the length of repair based on parts and labor availability.
+ Reviews plans with the Service Supervisor/Team Lead prior to customer contact.
+ Works with the Service Supervisor and/or Team Lead to schedule job assignments
+ Develops positive relationships wit...