Service Admin cum Parts Executive
F
Fabristeel Malaysia
📍 Kota Damansara, Selangor, Malaysia
Job Description
- To Assist Service Manager in running the Service Dept.
- Perform Day to Day coordination of Service dept functions / service calls / expectations.
- Ensuring service dept is up to speed and provide best support to customers at all times.
- Provide follow up on any service matters and closure in timely order.
- Planning of Daily Work
- Execute Work for All Technician for Daily Basis
- Arrange and Planning work for Outstation Contractor.
- Daily Monitoring and update for Customer Ticket (Job Ticket)
- Direct Communication with customer to understand the customer issue before Arrange Technical team for Job.
- Responsible for assist to manage Office operation and providing administrative support.
- Managing Calendar and update Daily Technical teamwork.
- Handling key duties including correspondence Phone and Email.
- Performing Data entry after Technician Completed the Daily work. Monitor and follow...