SEPG Associate

G10X

📍 Kochi, Kerala, India

Full-time Business Operations Specialists

Job Description

Role: SEPG Associate

Location: Infopark, Kochi- WFO

Experience: 3 years

Role Summary

  • Coordinate with Delivery, Enabling Functions, and Service Lines to ensure high-quality project delivery.
  • Optimize and maintain the organization's Quality Management System (QMS).
  • Ensure adherence to organizational processes, standards, and quality frameworks across teams.
  • Drive continuous process improvement to enhance customer experience and delivery excellence.

Key Responsibilities

  • Track compliance with organizational processes, standards, and quality frameworks.
  • Monitor adherence to Quality Management System (QMS) policies and procedures.
  • Prepare and circulate project dashboards, quality metrics, and compliance reports.
  • Generate audit summaries and management reports for process performance review.
  • Conduct...
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