Senior WAN Optimization Engineer (Riverbed)

Job Highlights

• laptop to be provided (pickup from Makati Office)

Responsibilities

• Design, deploy, configure, and manage Riverbed Steelhead appliances and Cisco routing/switching solutions to improve network performance and application acceleration.
• Monitor and analyze network performance using tools such as SolarWinds, ThousandEyes, and The Dude.
• Troubleshoot network issues, identify bottlenecks, and perform root cause analysis to minimize downtime and improve service reliability.
• Manage network-related incidents, problems, and change requests using ServiceNow (SNOW).
• Perform routine maintenance activities and participate in on-call support rotations for critical incidents (P1/P2).
• Develop and maintain accurate network documentation, including diagrams, configurations, and operational procedures.
• Collaborate with cross-functional IT teams to support business and operational...