Senior UCC / Cisco Collaboration Engineer

Job Summary:

The Senior UCC Engineer, based in Algosystems in Athens Greece, will join our team and support complex enterprise Unified Communications and Contact Center environments. The ideal candidate will possess deep technical expertise in Cisco Collaboration technologies, strong troubleshooting capabilities in VoIP and telephony systems, and the ability to manage complex technical escalations across customer infrastructures.

What You Will Do: 

The role requires a hands-on engineer capable of supporting business-critical voice services, diagnosing complex incidents, and ensuring the seamless operation of large-scale communication platforms.

Requirements

Job Responsibilities

• Provide advanced technical support, troubleshooting, and maintenance for enterprise Unified Communications and Contact Center solutions.
• Diagnose and resolve complex issues related...