Senior Transformation Manager

EXL

📍 cape town, city of cape town metropolitan municipality, South-Africa

Full-time Other-General

Job Description

Duties & Responsibilities



  • Responsible for Diagnostic to Solution Proposal creation for digital projects

  • Identify 'game-changing' capabilities by analyzing competitors and internal processes.

  • Creative,consultative approach focused on future digital solutions for business challenges

  • Foster relationships with key business leaders and other stakeholders to encourage adoption of innovation projects, as well as to define the project vision, scope, requirements, and deliverables.

  • Collaborate with core and extended teams to deploy digital solutions by presenting the business case and value proposition to internal and client stakeholders.

  • Responsible for project governance and reporting on digital projects to business units, leadership, clients

  • Maintain awareness of new and emerging operating practices, technologies such as artificial intelligence, machine learning, a...
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