Senior Transformation Analyst
C
Company 81 - Manulife Data Services Inc.
📍 kreis stabio, tessin, Switzerland
Job Description
Key Responsibilities
- Identify process and/or performance gaps and opportunities, quantify the impact of process gaps and/or performance misses, and develop continuous improvement opportunities.
- Develop project deliverables such as process maps, policies, procedures documentation, data analysis, charts, and management readouts.
- Support business process owners in deploying the agreed recommendations, measuring, and tracking the benefits of operational excellence projects.
- Cultivate a continuous‑improvement culture and critical thinking by participating in operational‑excellence forums with offshore business partners and sharing industry best practices, case studies, implementation tips, trends, and tools.
- Participate in LEAN Six Sigma workshops and other operational‑excellence trainings.
- Model MBPS Values in Action and other corporate governance and compliance policies, such as the Code of Employee Discipline, Data P...