Senior Ticket Controller

Keolis.MHI

📍 ajman, ajman, United-Arab-Emirates

Full-time Other-General

Job Description

The purpose of this position is to lead a team of Ticket Inspectors to provide effective revenue protection across the network and a visible deterrent to fare evasion and other offenses on the system.

Main Responsibilities Strategic
  • Support the implementation of Revenue Protection strategies, deployment plans and enforcement initiatives to deter fare evasion and ensure passenger compliance to Dubai Metro & Tram Bylaws.
  • Assist Revenue Protection Management in developing inspection patterns, deployment strategies and conducting revenue protection activities.
  • Support governance and compliance to procedures by ensuring all activities and tasks are aligned with organisational requirements.
Financial
  • Ensure accurate and up to date fine issuance and reconciliation data.
  • Oversee, review and maintain monthly revenue protection reports, including fines issues, paid/unpaid status and violation data.
  • Ma...
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