Senior Technical Support

ICONMA, LLC

📍 United States, United States, United States

Full-time other-general

Job Description

Our Client, a Financial company, is looking for a Senior Technical Support for their Mclean, VA location. Responsibilities:


+ The IT Asset Management Technician is responsible for the deployment, inventory management, and lifecycle support of company-issued laptops.

+ This role ensures associates receive properly configured equipment in a timely manner while maintaining accurate inventory records and preparing returned devices for redeployment.

+ Prepare, package and ship Windows and Mac laptops for new hires and existing associates.

+ Maintain accurate inventory records of all IT assets using asset management systems.

+ Receive, inspect, and process returned laptops.

+ Reimage and reconfigure returned devices according to company standards for redeployment.

+ Hand-deliver laptops to on-site associates

+ Perform routine inventory audits to ensure asset accuracy and compliance.

Requirem...
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