Senior Technical Officer (E&M)

Responsibilities

Conduct testing, commissioning, configuration, and troubleshooting of Ground Support Equipment (GSE) and lithium-ion batteries, along with routine maintenance with the GSE Team.

Prepare Operations & Maintenance (O&M) manuals, parts manuals, checklists and other related technical documentation and training materials.

Address customer inquiries and concerns regarding product quality, maintenance, and repairs, collaborating with suppliers and vendors to ensure timely resolutions.

Regularly meet and liaise with GSE suppliers to discuss warranty claims and quality issues.

Perform ad hoc tasks as assigned.

Qualifications

Higher Diploma or above in Automotive discipline or a related discipline.

A minimum of 2 years' relevant experience.

Positive working attitude and service-oriented mindset.

Good in Microsoft Office applications. Familiar with AutoCAD/SolidWorks is an advantage.

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