Senior Tech Support Specialist: Enterprise Hardware & Software

PVH (Tommy Hilfiger/Calvin Klein) is seeking a Tech Support Specialist to enthusiastically resolve technical issues for business customers using enterprise desktop products and software. The role requires at least 3 years of experience in technical support and strong knowledge of Windows, Mac OS, USB devices, wireless and Bluetooth technologies, with a focus on customer service.

Responsibilities include troubleshooting software, connectivity and hardware issues by phone or email; resolving