Senior Surveillance Controller (Bogotá)

Job Summary

David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit a Senior Surveillance Controller for their Gaming studios in Bogota, Colombia. Position: Senior Surveillance Controller. Location: Bogota, Colombia. Employment type: Full‑time. Remuneration: Base salary.

DUTIES AND RESPONSIBILITIES

• Monitor live operations to ensure adherence to internal policies, procedures, and regulatory standards.
• Detect, report, and document irregularities, suspicious behavior, or operational issues in a timely and accurate manner.
• Support investigations by gathering evidence, reviewing footage or data, and preparing detailed incident reports.
• Collaborate with cross‑functional teams (Risk, Compliance, Operations) to maintain the integrity of business processes.
• Provide mentorship and guidance to team members, particularly in handling complex or sensitive cases.
• Identify oppo...