Senior Support Coordinator at USC

University of Southern California

📍 remote, remote, Canada

Full-time Management & Operations

Job Description

Elevate outpatient experiences as a Senior Support Coordinator with the University of Southern California. Focus on enhancing clinic operations and patient satisfaction in a dynamic healthcare environment.

In this senior-level role at USC, support coordination is crucial to patient care, clinic operations, and satisfaction. You'll manage intake, appointment scheduling, and insurance verification, ensuring smooth patient flow. Strong communication skills and medical terminology knowledge are essential for assisting both patients and a multidisciplinary team.

Key Responsibilities:
• Coordinate clinic schedules and patient appointments
• Manage intake, message distribution, and referrals
• Schedule surgeries and diagnostic testing efficiently
• Collect co-pays and prepare charts for visits
• Provide comprehensive customer service to patients

Requirements:
• High school diploma or equivalent
• Expertise in cus...
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