Senior Supervisor, IT Operations
C
Conduent
📍 Pasay City, Philippines, Philippines
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
• Supervises a team of support functions.
• Schedules day to day activities of their respective team(s).
• Implements strategies and activities to ensure that the best customer service is achieved.
• Reviews teams work ensuring it is in compliant with developed standards.
• Makes sure weekly goals are reached.
• Responds to challenges impacting his/her team’s ability to reaching goals.
• Mentors/Trains employees.
• Reports to senior managers on any issue that could significantly impact the business.
Conduent is an Equal Oppor...
• Supervises a team of support functions.
• Schedules day to day activities of their respective team(s).
• Implements strategies and activities to ensure that the best customer service is achieved.
• Reviews teams work ensuring it is in compliant with developed standards.
• Makes sure weekly goals are reached.
• Responds to challenges impacting his/her team’s ability to reaching goals.
• Mentors/Trains employees.
• Reports to senior managers on any issue that could significantly impact the business.
Conduent is an Equal Oppor...