Senior Solution Architect: Genesys Cloud & SaaS

tecnoempleo.com is seeking a Solution Architect (Genesys Cloud) in Madrid to lead technical architecture for our SaaS Assisted Channels platform. As a key player, you will design scalable architectures and implement technical requirements crucial for reporting and analytics.

The successful candidate will have proven experience in solution architecture, cloud-native systems, and will work closely with product managers and engineering teams to drive technical alignment across multiple stakeholders. We offer a balanced work environment with numerous benefits.