Senior Software Engineer - Product Training
T
ThermoFisher Scientific
📍 Shanghai, China, China
Job Description
**Work Schedule**
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
Role Summary
This role serves as a solution and training specialist for Chromeleon software in China, supporting pharmaceutical QC users by identifying customer pain points, defining customization needs, and delivering structured training programs.
The position plays a key role in driving software adoption, improving laboratory efficiency, and maximizing the value of Chromeleon within customer QC environments.
---
Key Responsibilities
1. Customer Requirement Identification and Solution Definition
· Engage with pharmaceutical QC laboratories to understand real-world challenges
· Identify gaps in automation, reporting compliance, and operational efficiency
· Translate customer needs into structured customization or training requirements
· Collaborate with internal technica...
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
Role Summary
This role serves as a solution and training specialist for Chromeleon software in China, supporting pharmaceutical QC users by identifying customer pain points, defining customization needs, and delivering structured training programs.
The position plays a key role in driving software adoption, improving laboratory efficiency, and maximizing the value of Chromeleon within customer QC environments.
---
Key Responsibilities
1. Customer Requirement Identification and Solution Definition
· Engage with pharmaceutical QC laboratories to understand real-world challenges
· Identify gaps in automation, reporting compliance, and operational efficiency
· Translate customer needs into structured customization or training requirements
· Collaborate with internal technica...