Senior Software Engineer in Test at Dialpad

Dialpad

📍 kitchener, region of waterloo, Canada

Full-time Other-General

Job Description

Advance your career with Dialpad as a Senior Software Development Engineer in Test, specializing in AI Voice Agent services. Focus on quality assurance and automation to support innovative AI-driven solutions.
In this role based in Kitchener, Canada, you will lead testing frameworks and automation efforts for Dialpad’s AI services. Ideal candidates bring over five years of experience in software engineering or SDET positions, with technical skills in distributed systems, APIs, and AI technologies. Your contributions will directly enhance the testability and stability of our platform.
Key Responsibilities:
• Own quality for agentic features and workflows
• Build automation tooling for AI-driven systems
• Develop evaluation frameworks for response quality
• Drive automation coverage for critical AI workflows
• Integrate quality checks into CI/CD pipelines
Requirements:
• 5+ years in software engineering or SDET roles
• Experience with cloud-native SaaS syste...
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