Senior Software Associate Coega
C
Confidential
📍 port elizabeth, nelson mandela bay metropolitan municipality, South-Africa
Job Description
Job Description:
- Assist with ongoing maintenance of existing software products and to participate in the development of new and enhanced ERP system products and solutions
- Work closely with various team members to use and enhance support tools, learn effective troubleshooting techniques and increase product knowledge
- Communication and problem-solving skills to deliver support services for business applications
- The successful candidate for the role will be responsible for the following systems/apps (but not limited)
- SAP
- Evolve
- Providing application support to users Answer, Identify issues and Provide suggestions and long-term solutions
- To provide proactive support to internal staff, and external customers: Analyse recurring incidents on the service desk and solve through interaction with key stakeholders
- Investigate and analyse system issues to determine cau...