Senior Site Reliability Engineer

8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.

About 8x8 UC Operations: The UC Operations team manages the production infrastructure behind 8x8's Unified Communications platform—voice, fax, messaging, and collaboration services used by enterprise customers worldwide. The team oversees dozens of applications running across more than two thousand service instances in both cloud and physical datacenters, coordinating with Engineering, Support, Sales, and Professional Services to transition from reactive operations to an automation‑first SRE model.

What You'll Do

Production Operations & Incident Response

Own platform reliability across global UC infrastructure, driving incident response and the overall reliability strategy for your subsystem rather than resolving issues in isolation.

Triage and resolve the hardest ...