Senior Service Ops Leader, CX & Strategy

A leading mobility technology platform in Mexico City is searching for a Service Ops Sr. Manager. This role involves creating customer experience strategies, leading multifunctional teams, and connecting local business objectives with customer service initiatives. The ideal candidate will demonstrate leadership, exceptional communication skills, and possess a proactive approach to problem-solving. Flexibility to collaborate across time zones and a passion for customer-centric values are essential. Join us to make a significant impact in the credit card industry.
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