Senior Service Engineer - Remote
Allstate Benefits
📍 remote, remote, us, remote, remote, us, United States
Job Description
Job Summary:
The Senior Service Engineer is responsible for researching, designing, building, testing, deploying, analyzing, administering, and maintaining environments and hardware and software technology components to meet current and future business needs. This includes monitoring and controlling the performance and status of technology components and providing technology component support and problem resolution. The Service Engineer (SE) Sr. Consultant Level 2 leads efforts to research, design, plan and maintain new or existing hardware and software technology components. The SE Sr. Consultant utilizes systems, scripting and developer skills to execute on tasks related to analysis, integration, and moderately to highly complex incidents and problems affecting production systems and multiple applications. This role also helps define and update items in the configuration management plan.
Key Responsibilities:
• Lead the completion of t...