Senior SaaS Support Technician – Tier 2

The Simpro Group Pty Ltd, located in Leeds, is seeking a Customer Support Technician focused on resolving complex software-related issues. This role collaborates with various departments to ensure timely solutions and contributes to the improvement of processes.

The ideal candidate will possess a strong understanding of SaaS platforms, superior problem-solving skills, and the ability to manage a high workload in a fast-paced environment. The role offers substantial career development opportunities and a supportive team culture.