Senior SaaS Product Support Lead - API & Escalations

Strider is seeking a Product Support Manager in Río Cuarto, Argentina to manage technical support operations and lead a team of product support engineers. The ideal candidate will have over 5 years of experience in software development and a background in SaaS platforms.

You will act as the escalation owner for complex support issues, drive operational improvements, and collaborate closely with Product and Engineering teams. Strong leadership and communication skills in English are essential.