Senior SaaS Product Support Lead - API & Escalations

Strider is looking for a Product Support Manager based in Bahía Blanca, Buenos Aires. This role involves acting as the escalation owner for complex technical support issues, leading a team of support engineers, and optimizing support workflows.

The ideal candidate should have at least 5 years of experience in software development and technical support, along with strong communication skills in English. Responsibilities include resolving customer issues and improving support response times.