Senior SaaS Customer Advocate

Boldrimpact is seeking a Senior Customer Advocate in Tacloban, Philippines. You will interact with customers, address inquiries, resolve complaints, and support account changes, ensuring an excellent customer experience.

The ideal candidate has a bachelor's degree and at least 3 years of customer support experience, preferably in E-commerce or SaaS. We value empathy, analytical skills, and the ability to work collaboratively.