Senior Retail Consultant (Basic + Higher Commission with EPF & SOSCO)

Location: City Square, Johor Bahru 
Employment Type: 1-Year Contract (Renewable / Convertible to Permanent Staff)

Working Hours

• 9:30 AM – 10:00 PM
• Max. 45 working hours per week
• Monday – Sunday (Rotational Shifts)
• 6 Working Days per Week

Compensation & Benefits

• Basic Salary: RM 3,000 – RM 4,500
• Sales Incentives
• Shift Allowance
• OT Claim
• Mobile Phone Rebates
• Mandarin Speakers Allowance

Job Responsibilities

• Provide consultation on mobile plans, devices & broadband
• Drive sales through upselling & cross-selling to achieve KPIs
• Handle customer enquiries, complaints & service escalations professionally
• Manage activations, renewals, upgrades & documentation in compliance with SOPs
• Stay updated on promotio...