Job Description
Working at Freudenberg: We will wow your world!
Responsibilities:
Lead warranty data analysis and monitor field situation;
Field failure parts investigation, drive root cause analysis and corrective actions; Handle field issue investigations and customer warranty complaints with support from cross-functional teams;
Monitor warranty KPIs and report to management;
Improve warranty process efficiency and cost control
Qualifications:
Familiar with NVH on the vehicle
Fluent in English
Good Coordination and communication skills
Engineering background is preferred