Job Description
Job description
Role – Senior Project / Program Manager
Experience – 10+ Years
Role Summary
An experienced Senior Project / Program Manager responsible for end-to-end delivery of multiple enterprise initiatives across customer operations, policy administration, underwriting, CRM, digital channels, and technology. The role establishes integrated plans and governance, aligns business and technology teams, controls risks and dependencies, and provides executives with reliable visibility of progress, decisions, customer impact, and release readiness. It applies Agile, Waterfall, or hybrid methods according to delivery needs.
Key Responsibilities:
Enterprise Delivery & Program Control
• Own concurrent initiatives from scope definition and mobilization through design, build, testing, implementation, stabilization, and operational handover.
• Develo...