Senior Program Support Assistant

Veterans Benefits Administration

📍 Overland, MO, United States

Full-time other-general

Job Description

Summary The Senior Program Support Assistant works as a member of one of the teams In the Centralized Support Division located at 9700 Page Boulevard. The Senior Program Support Assistant assists the supervisor in ensuring the organization's strategic plan, mission, vision and values are communicated to the employees of the unit and integrated into the unit's strategies, goals, objectives, and work plans. Responsibilities Major Duties Generate various types of correspondence and provide information for statistical and narrative reports. Fully utilize systems such as CAPRI, COVERS, VACOLS,PCGL, PIES, SHARE, ARCIS, RRS, VBMS, Adobe, eMilrecs and Microsoft Word, to input and/or access information needed in connection with the duties of the position. Process all incoming Power of Attorney requests. Determine if a prior representative must be revoked, prepares correspondence to notify all parties concerned and updates the master record(s). Explain VA FOIA/Privacy Act programs and entitlemen...
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