Job Description
Join Our Team
BCX Service Excellence manages one of TELUS' most strategically important programs: large, multi-workstream business improvement initiatives spanning system transformation, process modernization, and enterprise Agentic AI deployment.
Description
If you thrive on mastering complexity across cutting-edge domains—from enterprise system transformation to Agentic AI deployment at scale—this is your role. We are seeking a Senior Program Manager who understands both the rigor of enterprise governance and the fluidity of iterative innovation.
In this highly collaborative environment, you will co-create solutions with cross‑functional partners, influencing without positional authority to drive measurable outcomes across business units, technology partners, and operational teams.
What You’ll Do
Daily & Weekly Rhythm
- Co-lead delivery stand‑ups, surface blockers early, and escape interdependencies in real tim...