Senior Program Manager
N
New York Technology Partners
📍 malvern, pa, United-States
Job Description
We’re looking for a Program Manager who can take ownership of cross‑functional initiatives that strengthen how our teams engage with customers. This role blends program leadership, process optimization, and CRM‑driven strategy. You’ll partner with stakeholders across product, operations, sales, and technology to deliver programs that improve visibility, streamline workflows, and support scalable growth.
About the Role
Lead end‑to‑end planning and execution of programs that rely on CRM‑driven insights, customer data, and operational workflows.
Responsibilities
- Translate business needs into structured plans, timelines, and measurable outcomes
- Coordinate with technical and non‑technical teams to ensure program milestones are met
- Improve processes related to customer lifecycle, pipeline management, reporting, and cross‑team communication
- Identify gaps in current systems ...