Senior Product Support Engineer
IP Fabric s.r.o.
📍 praha, česká republika, Czechia
Job Description
About IP Fabric
Join a pioneering force in network automation!
At IP Fabric, we enable people to uncover the truth about their networks. Built by network professionals and industry experts, our innovative solutions are transforming how enterprises manage their networks. As a post-Series B company, we're expanding rapidly across Europe, the U.S., and beyond.
About The Role
Join a unique senior support role focused on resolving L3 escalations and mentoring L1–L2 engineers. This is not just support – it’s a hybrid of Linux and network troubleshooting and Python scripting. You’ll tackle complex challenges, co-lead customer calls, and own critical tooling that accelerates our team.
Our support team actively contributes to manual product testing, adding variability to your role and deepening your product understanding. Engage with large-scale customer networks and complex environments. This role includes an afternoo...