Senior Product Support Engineer (Global Escalations & RCA)

Meltwater is seeking a Sr Product Support Engineer in Mexico City to provide comprehensive technical support and assistance to clients. In this role, you will manage complex issues, collaborate across teams to enhance product stability, and mentor junior support engineers. You need 4-6 years of experience in product support, strong troubleshooting skills, and a degree in a related field. The position offers hybrid work options and various professional benefits, including health insurance and a savings fund.
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