Senior Product Owner for Genesys Cloud

At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.

Are you our new Senior Product Owner Genesys Cloud:

What will you do:

• Take group-level ownership of Genesys Cloud and related contact center capabilities
• Lead and further develop the Genesys Cloud Center of Excellence
• Set the roadmap, priorities and governance model for the platform going forward
• Drive adoption, value creation and continuous improvement across local markets
• Support local markets and super users in using Genesys Cloud effectively
• Stay updated on new Genesys capabilities, including AI and Voice AI
• Act as a bridge between business, operations and IT
• Lead, develop and strengthen the team, ensuring clear ownership and delivery

What we´re looking for: 

W...