Senior Product Manager — Intelligent Service Management

Your mission

This is a great opportunity to contribute to the future of a leading Service Management software vendor and drive innovation in a cloud-first, AI-powered ecosystem. If you have the technical expertise, architectural vision, and collaborative mindset to make an impact, we’d love to hear from you!

Own the vision, strategy, and roadmap for intelligence and analytics within Matrix42's service management platform. This is a high-ownership role at the intersection of service management expertise, analytical product thinking, and modern AI.
 
What you'll do

• Own the intelligence & analytics roadmap end-to-end
• Define success metrics and build ROI narratives for IT leaders and decision-makers
• Drive validation through prototyping and rapid experimentation
• Shape self-service analytics experiences — configurable dashboards, portals, guided workflows
• Collaborate with enginee...