Senior Product Manager, Digital Assistance

Scotiabank

📍 Toronto, ON, Canada

Full-time other-general

Job Description

Senior Product Manager, Digital Assistance

Requisition ID: 265099

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**The Role:**

We are seeking an experienced Product Manager to help shape and grow our Digital Assistance portfolio, spanning search, help centre, chatbot, and virtual appointment management. This role requires a strong product foundation, a customer-first mindset, and the ability to deliver intuitive digital experiences that help customers find information, complete tasks, and connect with the right support. The successful candidate will be a strong cross-functional partner with excellent communication skills and the ability to drive outcomes in a complex, fast-paced environment.

**Is this role right for you? - In this role you will:**

+ Lead discovery to identify opportunities, validate hypotheses, and improve the Digital Assistance portfolio across search, help ce...
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