Senior Product Manager — AI-Powered IT Helpdesk (Slack)

AgileEngine is seeking a Senior Product Manager to own the evolution of an AI-powered IT help experience built on Slack. You will manage the full lifecycle from requirements to rollout, partnering with Engineering and Support Operations to improve troubleshooting and response quality.

The role requires ownership of agentic AI products in production, shaping prompts, and driving metrics-driven roadmap decisions in a fast-paced environment.