Senior Problem Manager - Itil Lead For Service Reliability

Link-Worldwide seeks a Problem Manager in Mexico, Jalisco to oversee problem management processes effectively.
The role focuses on managing the problem lifecycle, conducting root cause analysis, and driving improvements to enhance product availability.
Applicants must hold a post secondary diploma in Computer Science or a related field, possess an ITIL qualification, and demonstrate excellent communication skills in English.
This position is key to ensuring top-notch customer service.
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