Senior Operations Manager - Remote Role

CGS Immersive

📍 remote, remote, Canada

Full-time Management & Operations

Job Description

Become a Senior Operations Manager with CGS, leading the training operations for plasma collection. This fully remote role drives collaborative technical training excellence.

As part of your responsibilities in this full-time permanent position, you will oversee training logistics, manage a diverse team, and ensure effective communication with client stakeholders. Your extensive experience in training delivery operations will help shape the success of the program. Continuous improvement and process excellence are critical focuses of this role.

Key Responsibilities:
• Manage scheduling and resource allocation for training
• Supervise a team of instructional and administrative staff
• Identify and address risks impacting technical training
• Develop and maintain compliant training documents
• Generate and analyze KPI reports for program assessment

Requirements:
• Bachelor's in Business Administration or a related ...
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