Senior Operations Analyst (Checkpoint ID)

The Senior Operations Analyst plays a critical role in driving operational excellence through advanced data analysis, cross-functional collaboration, and process optimization. This role partners closely with Product Development, Client Success, Sales, and Client Support teams to ensure data accuracy, improve platform functionality, and proactively evaluate how product and system changes impact client experience and business operations. The Senior Operations Analyst brings strong backend system knowledge, analytical rigor, and leadership capability to support scalable, high-quality operations and successful product implementations.

RESPONSIBILITIES

Product & Cross-Functional Collaboration

• Collaborate closely with Product Development to support product improvements, enhancements, and new functionality
• Provide data‑driven insights to proactively evaluate how product changes impact client experience, user workflows, and business processes <...