Senior Network Support & Automation Engineer

Link-Worldwide is seeking a skilled Customer Engineer in Valle de Chalco Solidaridad, Mexico, to provide technical support and guidance for customers using ThousandEyes products. The role requires deep technical expertise, including troubleshooting and automating workflows, while collaborating closely with engineering and product teams.

The ideal candidate will have 5-8 years of related experience and a strong customer-first attitude. Responsibilities include mentoring junior staff, driving product improvements, and enhancing documentation and training resources.