Job Description
About the Company
Our client is a leading MSP.
About the Role
In this role, you’ll work across a broad range of technologies spanning networking, wireless, firewalling, and cybersecurity, supporting clients both on-site and remotely. You’ll also collaborate closely with a high-performing BAU Service Desk team, acting as an escalation point for complex technical challenges.
Key Responsibilities
- Deliver end-to-end systems engineering services across switching, wireless, firewalls, and security
- Provide expert support across multi-vendor environments, including Windows and/or Apple ecosystems
- Troubleshoot complex network connectivity issues and deliver advanced problem resolution
- Manage user access (account provisioning/deprovisioning) and file-sharing configurations
- Install and maintain endpoint software, licensing, and devic...