Senior Merchant Service Executive - ( Sungai Petani)

AEON Credit Service (M) Berhad

📍 Sungai Petani, Kedah, Malaysia

Full-time Management & Operations

Job Description

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  • Proactively engaging with existing merchant partners to understand their needs and provide tailored solutions
  • Acquiring new merchant partners by identifying and pursuing promising leads in the local market
  • Negotiating and closing merchant partnership agreements to expand our network
  • Providing on-site support and training to merchants on the effective use of our services
  • Resolving any merchant queries or concerns in a timely and professional manner
  • Monitoring merchant performance and identifying opportunities for growth and cross-selling
  • Collaborating with the sales and marketing teams to develop and implement targeted campaigns
  • Maintaining detailed records of all merchant interactions and transactions
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