Senior Manager - Record to Report

Key Areas of Responsibility

Duty Reconciliation Operations & Regional Accountability

• Lead and manage end-to-end Duty Reconciliation activities across EU, MENA, and APEC regions, ensuring timely completion, quality review, and effective issue resolution.
• Own the reconciliation process for External Billing and Duty Payment activities, including review of reconciling items, unmatched transactions, billing variances, and aged open items.
• Ensure reconciliation outputs are accurate, supported by appropriate documentation, and completed in line with agreed SLAs, KPIs, internal control requirements, and audit expectations.
• Act as the senior escalation point for complex reconciliation breaks, billing disputes, payment mismatches, process gaps, and stakeholder queries across the supported regions.
• Drive structured follow-up with country teams, Finance, Operations, Customs-related stakeholders, and business partners to ensure...