Senior Manager, Patient Engagement & Pharmacy Ops

Shields Health Solutions seeks an experienced operations leader to oversee daily patient medication refill activities and inbound pharmacy inquiries. You will guide a 50+ strong team, including supervisors and regional leads, ensuring timely, accurate patient care and robust productivity and quality controls.

Ideal candidates bring 3–5+ years in healthcare operations, with EMR system familiarity, strong Excel skills, and the ability to travel up to 20% as required.