Senior Manager, Next Best Offer

BMO

📍 toronto, on, Canada

Full-time Other-General

Job Description

This is a hybrid 16 month contract role requiring a minimum of 3 days in the Toronto office.

We are seeking a Senior Manager, NBO to play a critical bridging role between Business, Marketing Technology, and advanced analytics/AI teams. This leader will help design, operationalize, and scale personalized customer engagement by translating business strategy into actionable decisioning frameworks and technical execution. This role is ideal for a hybrid strategist–operator who understands both how modern MarTech + AI ecosystems enable real‑time decisioning at scale, and how to operationalize decision logic within execution platforms.

Bridge Business Strategy to Decisioning Execution

  • Act as the business lead on project that advances our capabilities to deliver an ecosystem that enhances marketing effectiveness across all channels, including emerging channels
  • Act as key connector across MarTech teams; Data & Analytics, ML/AI decisioning...
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