Senior Manager, Global Customer Solutions (EMEA)

Johnson & Johnson MedTech is seeking a Senior Manager for their Global Customer Solutions Centre, located in Zug, Switzerland. This role focuses on operational leadership and improvement in service delivery across multiple regions, including Germany and Austria.

The successful candidate will drive customer service excellence, manage teams, and ensure effective communication with commercial partners. A bachelor's degree and extensive experience in customer operations are required, with an emphasis on continuous improvement methodologies.